How it works
1. Create your event
After a short and simple Event Organiser registration you can create your first event using our intuitive event setup wizard which guides you through the event setup process with convenient defaults allowing you to finish your event setup in minutes. Our system has many advanced features allowing us to also cater for more complex events.
  • Add event details, contact information and geographical co-ordinates
  • Add event dates and venues
  • Add ticket types, price tranches, discount codes (both unique & generic) and group discounts
  • Add confirmation and reminder emails
  • Additional options: Social integration, fundraising, Event restricted Unique Access Codes, Google analytics, ticket numbering and many more advanced features
2. Customise order form
Our system can cater for all genres of events with a dictionary of default fields per genre for ease of setup. You can also create custom fields and form sections using our customisable order form.
  • Easy form setup with sensible form presets
  • Many field types to choose from when creating custom fields
  • Rules for hiding and displaying fields
  • Field validation ensuring accuracy of data being collected
  • Configuration of data collection at an order or ticket level
3. Design your event
Using our event page designer you can quickly upload your event logos and banners and customise you event color palette to your preferred style. Our event page preview allows you to design on the fly and publish once design is finalised. Additionally our eticket designer allows you to design custom tickets with promotional image content if required.
  • Customise your event page
  • Design your own eticket
  • Preview event page design and publish
4. See real-time reports
We offer a complete reporting solution with a suite of powerful reports available allowing you to analyze your event information in real-time. Custom reports can also be developed on request.
  • Powerful interactive reports.
  • Export to PDF and Excel
  • Custom reports developed on request
5. Manage your orders and Office Mode
Management of your bookings is important. We offer powerful manage my booking features allowing you to resend order notifications, edit booking data and much more.
Office mode allows you to organize your own office system and sell tickets on-site. You can easily create orders for multiple events and large groups.
  • Create new office orders and pay by cash or credit card
  • Manage changes in tickets, additional charges and refunds
  • Manage your office users with our extensive role system
6. Scanning Solutions
We offer a range of mobile scanning solutions.
Using our free smartphone application you can control the access to your event through the use of the camera on mobile hand-held devices. Our fully integrated mobile application works alongside your EventMaster account allowing you to scan and validate your customer tickets providing a convenient and cost effective scanning solution.
  • Available on iPhone and Android
  • Mobile Access Control
  • Convenient and Cost Effective
  • Fully Integrated Software
  • Scan reports available on upload of scanning data to our database.
We also offer a scanning solution that allows you to assign race numbers in real-time to your customer’s registrations during the race no collection process. This unique solution associates the “Next Available” race no to the participant’s eticket when both the eticket and race no are scanned and provides a fast, accurate and convenient process for race no collection.
  • Available on Android
  • Accurate race no assignment during race no collection
  • Fully Integrated Software
  • Scan reports available on upload of scanning data to our database.
7. Customer Portal
Any customer who purchased tickets via our service can sign up and access our customer portal. This portal allows customers to see their orders and tickets, reprint them or access them on mobile scan-friendly view for scan purposes. Customers can also generate a receipt for their orders.
  • Gives end customers access to their own orders and tickets
  • Resend confirmation emails
  • Generate receipts for their orders
  • Access to mobile scan-friendly view for scan purposes
8. Money
Our service offers secure and fast card payments via leading payment providers like Stripe or Realex. We support many currencies, including Euro, US Dollar and others. We also offer unique solution based on Stripe connect where you can receive your money immediately after an orders has been purchased. Eventmaster service fee is subtracted automatically as part of the transaction.
  • Full accountability on your event purchases
  • Integrated with Stripe, Realex and other payment systems
  • Stripe connect functionality available
  • Fully secure payment processing
Our relationship with Eventmaster has benefited the SSE Airtricity Dublin Marathon and Race Series by providing online entry system for us for the past number of years. Timing and quality have always met out exceptions and all work was communicated in a professional and timely manner. The online entry system helped transform our event... Read testimonial

Jim Aughney

SSE Airtricity Dublin Marathon Race Director

Eventmaster has made my job an awful lot easier! I have been able to easily create new events, add my own imagery to the event page, and choose what data I needed to collect as well the layout of the ticket itself. I have significantly reduced my printing costs all thanks to Eventmaster allowing me to focus... Read testimonial

Olwen Murphy

University of Limerick Students Union Event Co-ordinator

We have been working with Eventmaster since the beginning of 2017 and we have found them to be extremely helpful and supportive. The back office system is very user-friendly and having real time reporting is very useful for me. If there are any issues, Stephen is always on hand to help. We would recommend Eventmaster. Read testimonial

Deirdre Kennelly

Mary Immaculate College Student Union Manager

We have worked with the Eventmaster Team over the past three years for our annual Great Pink Run event, where they have looked after our registration process, with most recently, over 5000 participants! They provide a comprehensive and very professional service from design of registration forms, capturing all relevant details, to production of the eTicket... Read testimonial

Aisling Hurley

C.E.O Breast Cancer Ireland

Cycling Ireland are delighted to partner with Eventmaster as our official online registration platform. Eventmaster have demonstrated over many years their constant desire to improve their platform and delivery to the end customer. Their list of customers across most of Irelands top tier events is testimony to the quality of their product... Read testimonial

Garry Nugent

Events Officer Cycling Ireland

We have been working with Eventmaster for over 6 years now. We have always found them to be professional in their approach and quick to respond to any of our queries. Outsourcing the event registration has reduced manual data entry, given us 24/7 access to real time reporting and also has been very price competitive... Read testimonial

Egle Ziurniene

Cork Sports Partnership